Limited Access  : Only authorized personnel have access to the email accounts used to receive and handle user feedback, suggestions, or queries. We strictly control and limit access to these accounts to a trusted group of individuals who are bound by confidentiality obligations.

Strong Authentication  : We enforce strong passwords and, where applicable, two-factor authentication (2FA) for our email accounts to prevent unauthorized access.

Data Handling Procedures  : We have established strict procedures and guidelines for handling and storing the information received via email.We follow best practices to ensure that your information is handled with care.

Regular Data Backups  : We regularly back up the email data containing user feedback, suggestions, or queries to prevent data loss. These backups are stored securely and protected against unauthorized access.

Data Retention  : We retain the information you provide via email for as long as necessary to address your feedback, suggestions, or queries. Once the information is no longer needed, we securely delete it from our email accounts.

Third-Party Service Providers  : In some cases, we may engage trusted third-party service providers to assist us in managing and responding to user feedback, suggestions, or queries. These providers are carefully selected and bound by contractual obligations to maintain the confidentiality and security of the information they handle on our behalf.
For example, we may utilize a customer support platform or ticketing system provided by a reputable third-party service provider to efficiently manage and respond to user inquiries. The service provider will have access to the information shared with us via email solely for the purpose of providing customer support services. We take measures to ensure that these providers have implemented appropriate security measures to protect the data they handle.

At ReactAndMatrix, we do not use cookies. We do not store or retrieve any information from your device through the use of cookies.

Cookies are small text files that are commonly used by websites to enhance user experience, provide personalized content, or collect analytics data. However, we have chosen not to utilize cookies on our website.

Rest assured that your privacy is important to us, and we strive to ensure that your browsing experience remains free from any tracking or storage of personal information via cookies.

Please note that while we do not use cookies ourselves, some third-party services or external links that you may encounter on our website could use cookies. We encourage you to review their respective privacy policies to understand how they handle cookies and data collection.

Our website may contain links to third-party websites or services, including social media platforms such as Facebook, Instagram, LinkedIn, and Twitter. These links are provided for your convenience and to enhance your browsing experience. Please note that when you click on these links, you will be redirected to external websites or platforms that operate under their own privacy policies.

We encourage you to review the privacy policies of these third-party websites or platforms before interacting with them or sharing any personal information. We have no control over and assume no responsibility for the content, privacy practices, or security measures employed by these third-party websites or platform

While we strive to only include reputable and trusted third-party links, it's important to exercise caution and discretion when accessing external websites or platforms. Please be aware that these websites or platforms may use cookies or other tracking technologies to collect information about your browsing activities, including your interaction with our website.

It's important to note that any personal information you choose to share on these third-party websites or platforms is not governed by our privacy policy. We are not responsible for the privacy practices or the content of these external websites or platforms.

Access and Rectification  : ou have the right to access the information you have shared with us through feedback, suggestions, or queries. If you believe that any of the information we have is inaccurate or incomplete, you can request rectification or correction.

Data Deletion  : You have the right to request the deletion of the information you have provided via feedback, suggestions, or queries. We will comply with such requests unless we have a legal obligation or legitimate interest to retain the information.

Data Portability  : While we primarily receive information through email, if applicable, you have the right to request the transfer of your data to another data controller in a structured, commonly used, and machine-readable format.

Withdrawal of Consent  : If you have provided your consent for us to process your information for a specific purpose, you have the right to withdraw that consent at any time. Please note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

At ReactAndMatrix, we are committed to maintaining transparency and keeping you informed about any changes to our privacy policy. We may update this policy periodically to reflect changes in our practices, legal requirements, or as necessary to provide clarity and transparency.

Whenever there is a material change to our privacy policy, we will notify you by prominently displaying a notice on our website's homepage. This notice will indicate that our privacy policy has been updated and provide a brief overview of the changes. By continuing to use our website after the policy update, you are acknowledging and accepting the revised privacy policy.

We encourage you to review the privacy policy regularly to stay informed about how we collect, use, and protect your information. The effective date of the most recent version of the privacy policy will be clearly stated at the beginning of the document.

Please note that minor changes or clarifications to the privacy policy may be implemented without explicit notice. However, we will ensure that the latest version of the privacy policy is always accessible on our website for your review.